Some of the most common questions our clients ask about procuring open source software.
The business world is competitive by nature. An organization’s intellectual property and the custom software that costs valuable time and money to develop is an incredibly prized possession - one that’s important to protect. That’s why the idea of procuring an open source solution (free software that can be used by anyone) can be such a foreign and challenging concept for many in the business world.
In this article, we’ll walk through some of the most common questions that clients have about procuring open source software, so that you’ll understand how this software is licensed, what you can and can't do with it, and hopefully help you make an informed decision about procuring and extending open source software services.How does open source licensing work, exactly?
Open source software turns the traditional software licensing model on its head by allowing users to modify and freely redistribute software. Open source is defined by criteria intended to promote and protect software freedom, and support the communities which contribute to the success of open source projects.Are there any laws that prevent someone from making changes to the software and repackaging the entire thing for sale?
Many open source projects are able to survive and thrive because there are protections in place that prevent someone from turning the project into something proprietary. Drupal and many other open source projects are covered under the GNU Public License or GPL, one of the most common open source licenses. The GPL prevents anyone from distributing the software that it covers without also sharing its source code. This ensures that the project covered by the GPL remains open source.Does this mean that if I pay a contractor for custom code to be developed that adds to an existing GPL-covered open source project, I’ll be required to release that work to the public for free?
The short answer is simply “no”. If you work on or pay for someone to work on custom code that modifies a GPL-covered open source project, you won’t be required to give that work away to the community at large.
The GPL only requires that you release your source code if you plan to sell or release (“distribute”) your custom code. If you’re just planning to use the code internally, or as part of a hosted solution that you control, there’s no need to share it with the world.But shouldn’t I share the code? Isn’t that how open source works?
Many users of open source software do decide to share their source code with the world through contributions to the open source project in question, such as a contributed module in Drupal. There is no requirement to do this, but there are some advantages.
Source code is the actual text document that a software developer creates. It’s uncompiled, meaning that it’s written in programming language that can be read and edited by a human. The reason that distinction is important here is that source code is raw and can be inspected and modified. This practice helps improve both the security and the usability of the software.
By sharing your source code, other people may decide to improve on it and fix it for free, because it’s mutually beneficial. It’s much harder to staff a team of internal developers to keep your code tested, maintained, and bug-free while planning an improvement roadmap to add new features and create new software integrations. Having others work on your code means it is made better both for you and for them. Sometimes the advantage of having software that works really well and has updates and features added more quickly outweighs the advantage of keeping your innovation secret from your competitors.
Curious if open source software is right for your business? Read our post on how you can save money using open source technologies.Open Source Industries Arts and Culture Corporate Government Healthcare Higher Education Media Non-profit
Join Palantir's CEO, Tiffany Farriss, for the keynote at this year's DrupalCorn Camp. With tech still struggling to achieve its diversity and inclusion goals and average job tenure down to less than 3 years, we need to transform how we think about our organizational cultures.
How do we create environments that succeed because of the teams, but where that success is not dependent on any one person? How do we align the company and individual interests so that everyone benefits from however much time that they work together? This presentation explores the role that culture and learning have for organizations and individuals as they work to answering those questions.
- Date: Friday, September 28, 2018
- Time: 9:00am
- Location: Gym - lecture room 2nd floor
Update: Recording of this session is now available on Drupal.tvSat, 09/15/2018 - 12:00
With the announcement that the Google Search Appliance was End of Life, many universities started looking around for replacement options. At Palantir, we wanted to provide an open source option that could solve the following needs:
- A simple way to store, retrieve, and parse content.
- A cross-platform search application.
- A speedy, usable, responsive front-end.
- A flexible, extensible, reusable model.
- A drop-in replacement for deprecated Google Products
Working with the University of Michigan, we architected and developed a solution. Join Ken Rickard to learn more about Federated Search and to see a live demo.
- Date: Saturday, February 16
- Time: 11:00am to 11:45am
- Location: Room 179
Update: Video of this session is now available on Drupal.tvSun, 02/10/2019 - 12:00
Migrations are fraught with unexpected discoveries and issues. Fighting memory issues with particularly long or processing heavy migrations should not be another obstacle to overcome.
A lot of effort goes into engaging your visitors to ‘Sign-up’ or ‘Contact’ you. You send them a warm and fuzzy invitation to complete the form, tell them all the great reasons why they should complete the form… but who likes to complete a form? Guarantee a smooth sign-up process and increase the completion rate of your webforms with these six tips.#1 Make it Flow
Before you begin designing that web form, it is always good to create a User Flowchart. Working to establish the form completion process from start to finish, a flowchart will help you:
- Determine what information is needed (and when)
- Decide what actions and interactions are appropriate
- Determine the order of actions
- Make considerations for new patterns to aid the completion process
A User Flowchart can begin with a simple Flow Outline, which can then be placed in a flowchart diagram and later illustrated using low fidelity paper prototypes to find the most natural set of actions. When creating the outline consider the following:The Business Objective
- What is the main objective of the website for achieving successful completion of the form? (ie, we want to gather as many email addresses as possible.)
- What is the required information needed from the person completing the form? (ie, we need their name and email, and since our site is only for adults we also need their birth date.)
Take advantage of the information gained from the User Personas to focus on the user’s various needs and considerations. What problem do they want to solve and how can this form help them?
What devices do they access most frequently to complete webforms? It’s good to know in advance if most of the users complete forms on their mobile phones and/or if they have inferior internet connectivity.
When designing a User Flowchart, keep in mind the point of entry. Perhaps they arrive after clicking the Call to Action on the homepage. Often webforms are a part of an email or social media campaign, or the user arrives at the form after an organic search. The users should be treated differently based on where they come from, and may need extra context to reiterate the goal of the form to help them get orientated when they arrive. Consider all possibilities.#2 Keep it Short and Sweet
Don’t ask for information that’s not needed. Your subscription or contact form — or any form that gathers basic information — should only ask for the bare necessities needed in order to accomplish that goal. People will usually stick around long enough to enter their name, email address and password. Anything more than that should be the absolute minimum amount of information needed, with further data obtained in follow-up communications or by implementing a multi-step form (see tip #3). No one enjoys completing a form, so keep it as simple as possible! Neil Patel found that three form fields was the optimal number. Pegasystems, a Mediacurrent client, leveraged third-party integrations on their Drupal 8 site to pre-fill form fields with data and improved the user experience for returning visitors.
Reducing the number of form fields can increase conversion rates by 26 percent.Email Address
- Forward thinking email form fields provide suggestions for fixes when the email address has been entered incorrectly. … Did you mean @gmail.com?
- If you include an auto fix for mistyped email addresses you won’t need to require the user to enter it twice. Otherwise, it’s is a good approach to provide the extra guarantee that they’ve got it right.
- When the form is for creating an account or signing up for a newsletter, a current practice is to use the email address for the account instead of providing a separate username. This will cause less frustration with creating one that is not already in use, as well as remembering it every time they login.
The person’s name is really only needed in instances where account personalization or custom communication is used. A frequent approach is to provide one field for their full name. This is a bonus since some users may have more than two words that make up their full name, and one field takes less time to complete (especially on mobile devices). Check first to see if the system requires the first name to be isolated for marketing purposes.Password
- Enough with the 'confirm password' already! They will lower your conversion rates. Give the user the option to actually SEE the password they’re entering with a ‘show password’ toggle, and they won’t have to enter it twice.
- Include a Password Strength Indicator. You can get creative with messaging to encourage users to try harder when creating a more secure password like Geeklist does: “Crack Time: 5 minutes”
- Depending on the level of site security, another time-saving feature is the ability to never have to enter their password again with the ‘Remember Me’ feature.
Single step forms are the most common type of form found on a website. Sometimes, however, using the minimum amount of fields will not accomplish the goal of capturing essential user data. Instead of simply adding more fields to your one-page form you should be aware of an important point:
Multi-step forms have been found to increase conversions by as much as 300% (without increasing website traffic).
Multi-step forms convert well for several reasons:Simplicity
Through the use of progressive disclosure design techniques, we can improve usability when only the minimum data required for a task is presented to the user. Multi-step forms provide the ability to break up a longer form into manageable steps so the user is not visually overwhelmed with requirements at the beginning or during the process. By including only one or two questions per step with a manageable number of steps overall will improve the user experience and significantly increase the chance they will complete it.Reduced Psychological Friction
Multi-steps with a simplified interface allow opportunity to use low-friction language in order to reduce psychological friction. In order to encourage the user to become immersed with an energized focus on the activity, we must always seek to minimize disruptions and use language that puts them in a positive state of mind.Orientation
Progress bars encourage form completion. The most common use of visual progress trackers are when conducting an online purchase since those are often broken into a multiple step process. It answers the questions the user may have during completion:
- How long will the form take?
- What comes next?
- Is anything happening?
Displaying the steps required to complete the form along with where the user currently is at in the process will help manage their expectations and keep them oriented throughout.Investment
By using the approach of requesting general information at the beginning of the form and moving towards more sensitive information requests towards the end of the form, the user feels more invested and is therefore more likely to complete.Conditional Logic
Longer forms will sometimes benefit by using conditional logic in order to personalize the experience. The user is provided with specific questions based on certain responses therefore eliminating irrelevant information retrieval while simultaneously obtaining more targeted data. Save them valuable time and customize their experience, and they will likely reward you by clicking the submit button.#4 Make it Easy to Read
Including the labels and inputs, consider the context being used for all text on the page and work to ensure your font sizes are large enough to be legible on all devices. The amount of content on the page should be considered while also using best practices for accessibility.
- Recent trends are a 14px font size at minimum.
- When specifying a 16px font size for mobile devices, iOS will not zoom in when the user taps the field, because it’s not needed. This approach can be less distracting especially when there are multiple form fields on the page.
- Consider the maximum amount of characters that will be needed in all cases to ensure enough room is provided to complete each field. For example, some zip codes in other countries use a varying number of digits.
Label All Things
The label of the form field you want the user to complete should ALWAYS remain visible. The labels can be placed outside of the field near the top, right, or left — or even better — use the Infield Top Aligned Label. This popular approach has been found to be the quickest to scan, has the best flow, and takes up less real estate. The labels are placed inside of the field, jumping to the top left corner as the user begins typing. Either way, at no point should the user lose sight of the information that’s needed inside of the field.Inline Form Validation
- Inform the user as they progress if anything has been entered incorrectly or if a field is missing information. Don’t make them click the ‘Submit’ button at the end of the form only to receive a bunch of red text telling them what they have to re-do.
- Micro interactions such as a simple green check or a red ‘X’ along with a brief message as the user completes the form will improve the workflow.
- Tell them if their CAPS LOCK IS ON.
Inform the user which fields are required and which are optional for the form to be accepted. An asterisk is often used to designate required information, but they are ignored by screen readers so make sure the required fields include the HTML5 ‘required’ attribute or the aria-required set to true.Field Details
Explaining the information needed for each field is another great approach. If your Registration Sign-up Form will require a password with at least 6 unique characters with 2 of them numbers, tell them! Does the phone number field require a +, or a country code, or an area code? Tell them or show them.Progress Bar
- A form that’s broken into logical steps is easier to complete. If there are multiple steps that require multiple screens to complete, add a progress bar so the user knows where they are in the process.
- If possible, add a link to the completed steps in the progress bar so the user can go back if needed.
- Make your users feel safe during sign-up by informing them about your terms, policies, or rules.
- Ensure them you will not share their information or spam their email.
- Provide an easy way to cancel or opt out at any time, without much effort.
While optimizing your site for mobile devices, any forms on your site should also be carefully considered. Not only are the screens smaller, but often the connections are slower, and entering text can be a bit tricky, so reducing the number of required fields is especially important. Luckily, recent innovation for mobile forms have provided modern solutions and compression techniques that could actually encourage sign-up on a mobile device:Predefined DropDowns
- Whenever possible, avoid open input fields and provide a dropdown list instead for easier completion.
- Dropdown selections should be written as they would normally display (ie, Credit Card expiry date: 01/20).
This really helps when multiple offerings are available with details for each.Predictive Search Fields
As the user begins typing the keyword, a list of possible results is provided.Calendar Tools
Choose a calendar that is easy to use, with big targets that help to avoid user input errorsCombine Inputs When Possible
Providing only one field for a ‘Full Name’ instead of one for ‘First Name’ and one for ‘Last Name’ will speed up the form completion process and reduce user frustration.Automatic Advance
The system should recognize when a date or email has been entered and take the user to the next field automatically, whenever possible.Buttons That Engage
- The ‘submit’ button should use a strong command verb that provokes emotion or enthusiasm, such as ‘Sign-Up Now!’
- Use bright, engaging (and accessible) color combinations. Color changes on tap add even more visual information about the progress.
- Ensure the tap target is large enough for users with big fingers or who have difficulty being accurate. Apple's iPhone Human Interface Guidelines recommends a minimum target size of 44 pixels wide 44 pixels tall.
Achieving a smart form design isn't always easy, but it's well worth the effort.
What are some great examples of forms you've seen?
Editor’s note: This post was originally published on November 14, 2016, and has been updated for accuracy and comprehensiveness.
Adam stood in the middle of the garden, enveloped in exquisite beauty. The world was there to delight him, succulent fruit, dignified trees, green meadows, sprinkling pool and species of all kinds. Yet he stood contemplating the nature, he felt certain loneliness and thus the Lord saidIt is not good that man is alone. I shall make him a compatible helper.
With the creation of other species, both male and female sprang up the same time. If the beginning of the entire universe was chosen to be this way, how can business be any good without clients and a strong relationship with them, Right?
The productivity and enduring relationship not only provides value to clients that are consistent but also constructs a healthy connection in every business venture.
Though there are times when you get stuck in a rut with clients and the relationship starts to rot.
So, how do you change it?
Maybe with some strategies or maybe with the help of some plan. Well, whatever it may be here are some of the approaches which you can adapt to sweet up that sour relationship and add more productivity to a particular project.But how can perfect client relationship get ruined?
Under perfect circumstances, organizations and big enterprises treat their clients right. However, there might be times when they are under pressure to sell more or retain those paying customers, chances are that they might deviate from their standards. Resulting in sorrowful client satisfaction.
With this context here are some of the actions which can kill a perfect build client relationship:
Saying yes to a client when you should not
There is no shame in accepting the fact that your organization can meet only a level of expectations and not beyond it. Taking up those clients who are not a good match is foolishness. If a particular organization knows that they going to hate dealing with a client or they might fail to meet their quality standards, the money is not worth the inevitable breakdown.
When there is a wide gap between expectations and reality - it results in disappointment. If you are selling software or a product for that matter, don’t promise the integration which will take a week or so and won’t work perfectly. Give those commitments that you know are humanly and technically feasible. Overpromising results in fears.
Not addressing the key details
When you are serving a client, it is necessary to include each and every detail about the project. You leaving details out by omission is one thing. If you leave out details intentionally, you will screw up relationships. Thus, address to each and every key detail.
If you are focusing only on yourself, what works for you and whatever you do then spending your time considering what's best for your team, company, or business partnership is a waste. Adopt an all-or-nothing attitude, acting however is needed to win favor, seal a deal, or make a sale, even if it means lying or misrepresenting your position is a call for a sour relationship.Taking These Few Important Steps for an Enduring Relationship
We all know that a huge amount of time and effort is employed on acquiring clients, yet very few businesses spend the same energy nurturing the relationship. Here are some of the tips that would help you endure your client relationship.
Communication is the key
Clients depend on you to keep them informed. Having constant communication with them should be the top priorities. This includes updating them on various projects, as well as making them understand about any kind of bumps that you may encounter in the product delivering journey.
Don’t delay to share knowledge that might be useful to the clients, whether or not it benefits your organization in a way. The more value you present, the more a client attains to depend on you. There should not be a hesitation to share important and crucial data.
If you are not honest to your client and vice-versa, no long term relationship survives. In addition to producing a product or service, your client requires you to show a chief responsibility towards all the dealings. Nowadays clients are really intelligent, they understand when they are being deceived or misled. Speaking a “ white lie” about why you failed can ruin your reputation. And without a reputation in terms of integrity, you can fail to cultivate the kind of long-term relationships that your business stands on.
Encourage multi-player team involvement
The success of any project depends on the contribution of every member of the team. Encouraging multi-player team with the involvement of the dev team can bring laurels to your project. This way the team members have a sense of ownership in a group project and they believe that their contributions are valued. They feel motivated to share their best work.
There might be times when you would feel that you and your client are not on the same page. You have your own objective and your client has there's. The solution to this common issue is to set mutual goals.
And as soon as you start your new project and get engaged and committed to the deadlines, you help the client with vital product or services that might not be available in time to meet his or her needs. Set mutual goals from the very beginning to avoid any kind of friction later in the future.
Work for a strong partnership
If you are building a relationship in all the appropriate ways and of course providing the products and services to your client needs, you can operate on developing a partnership with the client, something that is ahead of the project development.
A client who determines that the organization that is serving them is in it for the long haul and that it motivates to help them succeed soon starts to view them as more than just a vendor or supplier. You become a partner in their enterprise and someone they grow to value today, tomorrow and in the years to comeLooking into the performance
Re-examine the cost
If you have been working with a particular customer for a long time, re-examine what it really costs you to do so. It would not be feasible to cut your price if it becomes cheaper to serve them.
Perceiving the Product
Instead of thinking about what it is or what it does, you should infuse how it makes them feel. Even if you sell software, your software may relieve the stressful feeling of trying to get work done in a limited amount of time. It may make them feel confident in doing the job right.
Modify the strategy of budget
Modify what you sell from a capital cost into an expense if your customer’s CEO won’t approve your product. Often, capital spending is prohibited but monthly expenses continue to be budgeted.
Finding an efficient distributor
Sell your wares through a distributor if customers start to need smaller quantities or more service. Perhaps your service has declined as you pursued larger customers. If so, get a third party to sell and service your customer properly. You sure don’t need to make as much if you are doing less.
Selling your Service
If they won’t buy your service by the unit, sell it by the hour or the result. So many times buyers are told to cut costs by cutting inventory.
Grant with a warranty if your product is at fault
If your product or service was deficient, offer some kind of insurance to assure your customer it won’t be a problem next time.
Managing the departments
The reasons customers buy your from you can change over time. A purchasing department can make decisions until its company has legal or customer problems, at which time their finance or marketing departments may now have the final say.
Managing projects with the help of various methods
- Waterfall: One of the more traditional project management methodologies, Waterfall is a linear, sequential design approach where progress flows downwards in one direction like a waterfall.
- Agile development: Agile is best suited for projects that are iterative and incremental. It’s a type of process where demands and solutions evolve through the collaborative effort of self-organizing and cross-functional teams and their customers
- Scrum: Scrum is comprised of five values: commitment, courage, focus, openness, and respect. Its goal is to develop, deliver, and sustain complex products through collaboration, accountability, and iterative progress.
- Kanban: Kanban is another popular Agile framework that, similar to Scrum, focuses on early releases with collaborative and self-managing teams.
- Six Sigma: It aims to improve quality by reducing the number of errors in a process by identifying what is not working and then removing it from the process.
Ivey Business Journal
A three-year cross-industry study by Ivey business journal explained how poor business strategy, inappropriate communication or damaged working relationships between partners account for 94 percent of all broken and failed alliances. On their own, poor or damaged working relationships account for 52 percent of all broken alliances.
There are several reasons due to which an alliance is broken. Issues like impersonal problems, failure of team members communicating, high attrition rates, and most importantly the failure to reach a milestone.
When an alliance is recognized as broken, there are many critical tasks to perform and many separate decisions to be made. Partners require to diagnose why the alliance has broken down, examine and interpret the existing obstacles, disputes or tensions, and create a specific procedure to master these problems. They must furnish themselves to uphold a long-term relationship.
To relaunch your relationship with your client a three-step process can be followed:
- Audit the relationship diagnosing the root causes
- The partnership can succeed only if both organizations are fully persuaded that the alliance is the most effective means to meet their goals.
- Conduct relationship planning build a joint contract and deal understanding
OEM Profitability and Supplier Relations
OEM Profitability and Supplier Relations - which is based in part on data gathered over the past 13 years from the annual Working Relations Index Study published by consultancy Planning Perspectives - found the better the relationship an automotive manufacturer has with its suppliers, the greater its profits are.
It explained the relationship “quantifies the economic value of suppliers’. This includes a supplier sharing new technology, providing the best team to support to the manufacturer, and providing support that goes beyond the supplier's contractual obligation.
The report added the research “establishes the fact that the economic value of the suppliers’ non-price benefits can greatly exceed the economic benefit realized from suppliers’ price concessions”. On average, this can be up to four to five times greater, according to the research.
To get customer loyalty in today’s rapidly changing competitive world, companies need to rethink.
- How do they engage customers?
- Do they have the appetite required to build loyal relationships?
- Is it even the right strategy for them in the first place?
Determine what your business and shareholders need first. If it’s short-term financial gains, then customer loyalty should not be a stated goal. Client seeks relationships, with their vendor. They want a place to be heard, a place to be appreciated and a place to connect.
At Opensense Labs, we use social technologies and services that allow us to take relationships with customers to higher levels. Connecting with customers’ personal values helps in placing ahead of the competition in winning the hearts and minds of your customers.
Ping us now at firstname.lastname@example.org now.blog banner blog image Drupal Drupal8 CMS Client Relationship Performance Customer engagement Blog Type Articles Is it a good read ? On
As Community Liaison, I find it important to liaise face-to-face whenever I can, and an opportunity presented itself to visit a community I have not been able to spend time with until now; that in India.
This was going to not only be the first time I’ve worked with the community in India but also my first time in India. I couldn’t help but wonder, “Will I see any elephants?”Think Indian!
I found myself sat on a motorbike at the side of a road in Goa, India and about to plunge into the traffic for the first time. At home, I’m an experienced motorcyclist but here, everything is different. I have to learn fast…
Waiting for a gap in the stream of vehicles that will never come, I shout at myself, “Come on Rachel, think Indian!” I just need to adjust how I think and accept that the traffic conditions here are not better or worse, just different, and to “go with the flow”. I take the plunge and catch up with Surabhi Gokte and Manjit Singh (the extremely generous community member who loaned me his beautiful Royal Enfield, pictured here) on their scooter and we disappear into the night.
Manjit's beautiful Royal Enfield Classic 350 - quite a change from my own BMW...
I learned a lot about India riding Manjit’s motorbike over the next couple of days (yes, sorry Manjit - I may have added another 250Km to the clock!) and at the marvellous Drupal Camp Goa that I had flown out to join.
Drupal Camp Goa was a great place to meet the Drupal community in India and I was determined to find out as much as I could about what was going on there. What I learned was that the community is hugely vibrant and doing amazing things —at a scale I simply never grasped before.
I was invited to do an opening talk at the beginning of the weekend and I chose to speak about community, as is my want, and how we can ensure that the whole World is aware of the community here. It is well documented in Dries’ blog posts that the contributions to the project from India are significant; they are, after all, the second most prolific country in code contributions after the USA, and then only by a small margin.
Code contributions to Drupal, by country. Taken from https://dri.es/who-sponsors-drupal-development-2018
What struck me, though, was that I didn’t know the amazing individuals here and I don’t see them featured enough in the global Drupal conversation. I talked about how we recognise the contributions made but we all have a responsibility to ensure that we facilitate people outside of places like the USA and Europe moving into “positions of influence” in our global community; places like the track chairs of global Drupal conferences, our many working groups and so on. I would very much like every lead of every Drupal working group to be asking themselves, “If 13% of our code contributions come from India, do we have at least 13% of our group’s leadership represented by Indians and, if not, why not?”
I was particularly struck at the quality of the sessions that I attended, and the scope of the things they were discussing.
Two sessions stuck out in my mind: The first was one on machine learning and its applications in Drupal, by Akanksha Singh. She not only described much of the history behind machine learning and explained how it may be used for many applications, she described a Drupal module she is finishing developing (on drupal.org/projects very soon!) that will allow sentiment analysis of content via tools like IBM Watson. I can think of a thousand uses for this!!
I very much enjoyed a session on “college leaver” education in Drupal by Sharmila Kumaran. It seems that she has developed a system by which they spend time exposing a lot of students to Drupal and then identify those who they think have potential to move into Drupal careers. Pretty standard stuff but then they mentioned the scale of the operation and I sat up: In 2019, they are expecting to have exposed over 6,000 (yes, six thousand) college-aged people to Drupal and how it works. Is there anyone else, anywhere in the World, educating people in Drupal at this scale??
The whole camp was full of people doing amazing things. The organisers were doing a fantastic job, the food was awesome, and I left with an overwhelming feeling that region including India will power the growth of Drupal for a long time.
Shout out to all the Volunteers and Speakers of @DrupalcampGoa 2019 - We are happy to give you credits on https://t.co/Ip1TSC0VnA as you have contributed to #DCG19. Here is the link - https://t.co/hhXnXEB5Xx, please add comments to justify your contribution :) pic.twitter.com/tlCApvXhQJ
— DrupalCamp Goa (@DrupalcampGoa) March 12, 2019In the Mountains
We all highly appreciate the contributions Drupal community members make by becoming individual members of the Drupal Association, especially as it directly finances my ability to see people face to face at camps and meetups. I make every possible effort to spend that contribution wisely. So, on the return from India, I called off at Drupal Mountain Camp in Switzerland, where I had been invited to moderate a keynote panel on “The Future of Communities”, also involving Nick Veenhof, Imre Gmelig Meijling, Yauhen Zenko and Vincent Maucorps.
A recurring theme of the panel discussion was one of collaboration between the local associations, their members and each other. At the Drupal Association, we are working to aid that collaboration as much as possible and I was hugely impressed by the panel conversations. I learned more about how the local associations in Europe work with their members and each other to promote Drupal and facilitate growth. Truly a model to emulate across our global community.
One other thing - I very much appreciate that the event, thinking about its location, supplied a wonderful woolly hat rather than the usual t-shirt as a freebie. I know I'm not the only one who is aggrieved every time she is told "Oh, we only have straight fit t-shirts". Thanks Drupal Mountain Camp!But what about the elephants?
I never did manage to find any elephants whilst exploring India, or even in Switzerland. I did learn about a two “elephants in the room”, though:
The Drupal community in India is extraordinary, doing great things, and I wasn’t aware enough of this. That is my fault and I intend to change that. I think we should all be looking to how we can learn more, too. It is very obvious that Drupal is in a state of growth in India and we should be cultivating that - I wouldn’t be surprised at all if the next webchick or xjm is already in India. We all gain by helping her grow.
The Drupal communities in Europe are organising themselves in some really professional ways; using their established local associations to promote the project and members through tools like press releases, hosting local Splash Awards etc. These local associations in Europe are shining examples to other countries around the World.
The use case is the following: we need to build a simple RSS reader (a form) where the user could introduce the URL of an RSS file and the number of items to retrieve from that file. Next, in a new page (a controller), the application should display the list of items with a link to each syndicated page .
The easiest way to achieve it would be to retrieve the values in our buildForm() method, process them and display the result thought a specific field of the form. But that’s not our use case.
Similar to many other creative mediums, music depends on rhythm. Rhythm indicates the presence of a strong, regular, repeated pattern. It’s the constraint and consistency in tempo that creates a foundation for expression and creativity.
This year saw the return of Drupal Mountain Camp in Davos, Switzerland, with people from all over the world attending this three-day camp. I was joined by my fellow colleagues, Victor, Daniel, Maria, Bastian, and Michael.Vijay Dubb Thu, 03/14/2019 - 17:52 Day one
The weather was snowy and cold and caused some transportation delays. Though I arrived later than planned, I was able to attend afternoon workshops and work on some Drupal Contribution projects. The day finished with an Apéro, where everyone gathered for good drinks and great conversations. To finish the night, the Amazee team left to have dinner together.Day two
The 2nd day of Drupal Mountain Camp began with a discussion by a panel made up of Nick Veenhof, Imre Gmelig Meijling, Yauhen Zenko and Vincent Maucorps, to discuss the future of Drupal communities. The panel was moderated by Rachel Lawson. They took questions from the audience members, which included:
- How can we attract young talent?
By targeting students, as they have the most time. Having a DrupalCamp in a university shows them what the community has and can to offer. This can also be achieved by getting Universities to add Drupal to the course curriculum. Another way is offering a training initiative or talking to agencies.
- What can we do about International collaborations?
Related to the previous question, maybe offer a base camp or training day. This allows those who wouldn’t be able to attend a larger event to learn. Live streaming is a good option for those not able to attend in person.
- What are the benefits of sponsoring events, such as Drupal Mountain Camp?
Sponsoring is a great way to find talent and increase brand recognition, particularly to companies that are new.
This session was presented by fellow colleague Maria Comas, as a beginner’s guide to GraphQL. Throughout the presentation, it became clear why GraphQL is so powerful. I really liked the abbreviation WYGISWAF (What You Get Is What You Asked For), because that is essentially what GraphQL does. It will return only the data that you need. Maria showed us how this is achieved through demo code, before letting people know that this is already available in Drupal through the GraphQL module. As it was International Women’s Day, it was fitting that Maria ended the session with the following quote by computer scientist, Grace Hopper.
The most damaging phrase in the language is "We’ve always done it this way!"
- Grace Hopper
Next was Daniel Lemon, whose session was all about mob programming. Having already introduced a scrum team to mob programming, Daniel wanted to share the experience. This presentation gave a broad overview of mob programming. What impressed me most about this session was that Daniel didn't just want to explain to the audience what mob programming is, but got members of the audience to participate in a live mob session. This meant that those involved and those watching could see how mob programming works.
Participants were tasked with creating a gallery page and menu to the Drupal Mountain Camp site, within 15 minutes, taking turns of 2 minutes each, being the driver or navigator. After introducing the task, the 5 participants were able to create a basic implementation of the gallery page. The session ended with a quick retrospective, in which participants were truly motivated to try this within their own company. Many felt it was a nice switch from the ordinary single-developer experience, but some observed it could be difficult to keep up especially in the role of the driver.Splash awards, fondue, sledding, and drinks!
The Splash Awards is about awarding the best Drupal projects of the year. Amazee Labs won an award for Zuerich.com in the category of Design/UX.
During the awards, Jeffrey McGuire treated us to sounds from the Alphorn, which I, personally, had never heard before. The sound produced was truly beautiful. After the awards, everyone made their way to the funicular station to collect their sleds and made their way up to the Belle Epoque restaurant. I was unable to go sledding as I didn’t have the right footwear, so I went to eat fondue with fellow colleagues Victor, Bastian, and Michael. There really is nothing better than ending the day with fondue.Day three
It was clear that this was still a work in progress but nonetheless, it was nice to hear the latest update about the initiative. After the session, everyone was invited to the group photo. Say “Drupal”!Current state of the Drupal Admin UI Redesign
The next session was again about the Drupal Admin UI, however, this time about the design. This was given by Sascha Eggenberger and Cristina Chumillas, they both explained and showcased the new design system, wireframes, and the current state of designs the initiative is proposing. It was clear that the design process was long and opinionated after they explained that designing a button wasn’t as straightforward as expected, due to many states and types. The team are hoping for a release in Drupal 8.7. but it was clear, after someone asked, that it seems to be a slow process, that this might not happen in time. It was noted that they also need help from contributors.
- Saša Nikolić
This was my favourite session of the day in which I learned about the opinions of Christina Chumillas, Miro Dietiker, Kevin Wenger, Michael Schmid, and Lukas Smith about everything to do with open source. This was an open forum, moderated by Josef Dabernig, in which an audience member was encouraged to ask a question they had about open source.
- What motivates you to contribute to open source?
It is concrete, you can see what you have done. People will code review, this will not only help make it better but will make oneself better. On a side note, people should just work together, join forces, this is the mindset of Drupal.
- What is the advantage of open source software over proprietary software?
Not only does it help with the maintenance of the code, but having different backgrounds, helps with the innovation of the code. Proprietary software means being on your own, which sometimes is not productive.
- What is a good way to avoid maintainer burnout?
Having a coach is a good way to let them, and other people, know of any problems and get help from them. Avoid those that don't have your best interest at heart. Share the knowledge, don't let one person do everything, and don’t let yourself be only one to complete someone just for the credit.
It was really nice to hear those answers and I couldn’t agree more. As someone who loves to contribute to open source, I think the biggest benefit is that your code will only become stronger if you share your code with others. After all, two heads are better than one.Closing
Lukas Smith gave a very thought-provoking and inspiring closing session titled "Diversity & Inclusion: Why and How?". Lukas shared personal insights into becoming active in improving diversity and inclusiveness. He challenged the audience with some shocking statistics on the low amount of female to male programmers across Switzerland and the United States and then revealed that in open-source this percentage is even lower.
What can we do to better ourselves and improve Diversity? He also finished off the session with several tips to improve Diversity, some of which I find important to highlight:
- Challenge your cognitive biases.
- Consider following specifically people from marginalized communities in your chosen field.
- Believe when members of marginalized communities point out issues with bias even if you have never encountered them.
- Work on using inclusive language.
While talking about inclusion, I, along with everyone who attended, was happy to see that there were three sign language interpreters at the event. This meant that those who are deaf or with hearing difficulties were not excluded from the camp. This was another reason why this camp was exceptional.
If someone points out an offensive statement, make an effort to not become defensive. Listen, learn, move on.
- Lukas Kahwe Smith
After the closing everyone was invited for the ice hockey match between HC Davos and Rapperswil. This was my first time watching an ice hockey game, so it was wonderful to attend. It was a great match, with both a great atmosphere and great people. With that ended the great weekend that was Drupal Mountain Camp. I can honestly say that I had such a great time, especially spending time with my team and the Drupal community.
Finally, you hear it all the time, “thank you to all the sponsors”, but honestly, it cannot be expressed enough. Without them, great camps like Drupal Mountain Camp wouldn’t be possible.
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Entity storage methods are an often used, yet easily overlooked tool for improving data retrieval and code architecture.